Nothing excites e-commerce business owners more than getting reports or updates about more sales. Hence, you will agree that sale is the heart of your business. Similar to how the heart pumps blood to every part of your body, sales pump revenue throughout different aspects of your business. That said, without buyers, you cannot make sales […]
It is no secret that perishables are some of the driving forces in the food manufacturing industry. Hence, they are always in demand. Now, this is where perishable shipping comes into play. Perishable shipping is the movement or transportation of perishables — goods that can easily decay or spoil — from one location to another. […]
Every business owner wishes to satisfy their customers and keep them happy. So, if you would love to make your wishes come true, steer clear of making freight shipping mistakes. Here’s the thing, you are just one mistake away from losing customers and money. And that is bad for business, especially if you pride yourself in […]
If you sell items offline or online, you will likely find yourself in situations where customers need to return purchased products. This can happen for different reasons, including defective or damaged items, wrong item purchases, customers deciding they no longer want the product, or failing to meet customers’ expectations. Regardless of the situation that leads to […]
Have you ever wondered why the top dogs in your industry have more customers than you? Or what they are doing right to retain their first-time customers. It is simple. They understand one of the most powerful principles in the business world — prioritizing holiday order fulfillment and overall customer satisfaction. In the business world, customer satisfaction […]
There are several shipping pricing methods for e-commerce businesses–each with its strengths and weaknesses. Pros and Cons of Flat-Rate Shipping Method Flat-rate shipping is a pricing method where the shipping fee depends on the size of the box or envelope rather than the item’s dimensional weight. Pros of Flat-Rate Shipping Cons of Flat-rate Shipping Pros […]
Setting the appropriate shipping and handling fee for your business is a delicate matter. Set it too high, and your customers will be abandoning their carts at an alarming rate; set it too low, and your bottom line will take a hit. What You Need to Know About Shipping and Handling Shipping and handling is […]
It is at least five times more expensive to acquire a new customer than to retain an existing one. Therefore, investing in customer loyalty is one of the best decisions a company can make as a loyal customer is a business’s most valuable asset. What are Customer Loyalty Programs? A customer loyalty program is a […]
Shipping services have become a mainstay in many countries across the globe — and Canada is no exception. As a matter of fact, the e-commerce industry in Canada is fast-growing, boasting a revenue of $35.5 billion in 2021. This makes Canada the 10th most influential e-commerce market across the globe. And it won’t be changing anytime soon, […]
Returns are inevitable in e-commerce. Although research proves that a lenient return policy can positively impact buying decisions, it also opens up a business to return fraud. This article discusses how small businesses can protect themselves against fraudulent returns without pushing away honest customers. The Rising Risks of Return Fraud The rise in e-commerce following […]